How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a production defect. You must return the item within 10 days of your purchase.

1. Please email to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Verlagshaus Jakomini
Nordberggasse 6
A-8045 Graz

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Merchandise Returns

All items purchase from our shop may be returned if they do not fit or meet the customer’s expectations, within 10 days. Please note that returns are only accepted if the items are returned unused, with all labels still attached and intact as originally shipped out. Any items showing traces of use will not be accepted. Before returning any items, first contact us to obtain a RMA number.